BookMarvels

Acceptable Use Policy

Last updated: October 3, 2026

This policy applies to every Business and user of BookMarvels, operated by Ringenious Solutions LLC. It forms part of our Terms of Service. It protects your clients, other Businesses on the platform, and the sending reputation every Business shares.

Messaging

  • Do not send unlawful, unsolicited or spam texts or emails. Follow the TCPA, CAN-SPAM, state laws and carrier rules.
  • Send marketing texts only to clients who gave express written consent, and marketing emails only to clients who have a relationship with your Business or opted in.
  • Do not upload or message purchased, rented, scraped or shared lists.
  • Do not send SHAFT content (sex, hate, alcohol, firearms, tobacco or cannabis) in marketing, or use public link shorteners in texts.
  • Honor opt-outs. Do not remove unsubscribe links, re-add clients who opted out, or try to get around frequency limits, quiet hours or the suppression list.
  • Do not send misleading content or impersonate another business or person.

Email marketing

Every marketing email includes a one-click unsubscribe link, your Business's physical address and a statement of why the client is receiving it; do not try to remove them. Unsubscribes take effect immediately. Addresses that bounce or complain are suppressed across the platform. If bounce or complaint rates exceed our limits, sending is paused automatically until we review it.

The platform and security

  • Do not scrape the Service, overload it, or use its APIs beyond documented, reasonable limits.
  • Do not probe, scan or test the security of the Service, or try to get around authentication, permissions or audit logs.
  • Do not access another Business's data or share logins.
  • Do not upload malware or use the Service to harm others.
  • Do not resell, sublicense or white-label the Service without a written agreement with us.

Unlawful content and activity

Do not use BookMarvels for anything illegal, fraudulent, discriminatory, or that infringes others' rights, or to collect sensitive information you have no lawful reason to hold.

Enforcement

We may investigate suspected breaches. We may pause marketing, texting or email sending, switch off a promotion, suspend accounts or users, or end the account. Where practical, we will tell you first and give you a chance to fix the problem; we may act immediately when there is a legal, security or carrier risk. Report abuse to support@bookmarvels.com.